However, given how relaxed some of the competition is, it seems lacking. Steam, for example, will refund your original payment method up to 14 days after purchase even if you played the game in question for less than two hours.
This post originally stated that all pre-orders were subject to a day limit for refund. We regret the error. Subscribe to get the best Verge-approved tech deals of the week.
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Cybersecurity Mobile Policy Privacy Scooters. Phones Laptops Headphones Cameras. Tablets Smartwatches Speakers Drones. Accessories Buying Guides How-tos Deals. For full terms and conditions, please visit the PlayStation Store cancellation policy. When refunding a purchase made with one of these payment types, the refund will be sent to your wallet. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund. However, we may reduce your refund amount based on how much you have used the service.
For example, if a player buys a PlayStation Plus Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. A pre-order refers to any purchase of digital content made from PlayStation Store before the content release date. There are two types of pre-order refund requests, depending on the date the content was pre-ordered.
Pre-order purchases made more than 14 days before the release date For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. Please note, if you have not started to download the main product and your pre-order included extra content that is made available before the main product release, you will no longer be able to access this extra content if you cancel your pre-order. Refund Assistant Request a refund for content purchased on your account.
You will be responsible for the cost of shipping any rejected item s back to you. If you do not contact Customer Service to arrange the return of your rejected item s within ninety 90 business days from the date on the rejection notification, we will assume you do not wish to reclaim the property and will dispose of it at any time thereafter, in any manner as we see fit.
Refunds will be credited after we have processed your return and confirmed the returned item a is eligible for return; b was returned in a timely manner; and c complies with our returns requirements.
Note: depending on your payment method or financial institution, it could take longer for the refund to show up on your account. Click here to learn how to initiate a return for refund-eligible physical merchandise from PlayStation Direct. Please enter a valid date. You are not authorized at this time. To purchase with direct. Sorry you may not access this content. You have no items added in your cart. Please read below for important details concerning: Non-Refundable Merchandise; Order Cancellations; Returns; and Refunds Please be aware that you may have additional refund rights under applicable local law; nothing in this Policy limits any such rights under local law.
Physical disc games with broken security seals or that appear to have been opened. Subscription products including PS Plus. Digital games, codes, and content.
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